Logitech Setpoint Software Rant

I have a rant with Logitech’s SetPoint software that I installed to get the extra functions on my Logitech Wave Keyboard.

This software has a feature that protects you by coming up with a screen to detect possible security risks like a keylogger when you are entering a password or credit card number.

The point of the program is to make sure you are safe by entering a key combination of: Ctrl + Alt + F12. If this worked, I would not be complaining. It does not work! I tried everything possible way of hitting those three keys.  What’s worse is that there was no way of getting out of that screen. A force quit or end process/task does not work because it just comes back up.

You are trapped in that screen. You can’t navigate outside the window, it just comes back up and stays on top. I was in the middle of a purchase about to enter my credit card number and I was disallowed from going back to it. I had to restart the computer manually. What’s worse is that it came back up after the restart. I had to complete the purchase on another computer. I found that unacceptable and decided and gave Logitech Support a email. They weren’t really able to figure out why it’s doing that.

I booted up into Safe Mode (Vista x64 Home Premium) and uninstalled it.

Was this only affecting the Windows Vista 64-bit? No. I had the same results on my 32-bit Vista and XP.

I no longer have this problem when logging into Online Banking or buying things with my credit card!

The main features I use on this keyboard are controlled by Windows. (volume, media center, calculator, and music) I am not missing much without the drivers.

Does this happen to others? How did you fix it? Please tell me.